What is a Residents' Council?

A Residents’ Council is made up of, and represents, all residents in the place where they reside.  Under law in Ontario, specific rights are given to Councils in facilities regulated by the province.  Through the Long-Term Care Homes Act, 2007, all long-term care homes are mandated to form and support Residents’ Councils.

The Residents’ Council of a home provides a vehicle through which residents maintain a degree of control over their lives, share in the management of the home, and thereby contribute to the welfare of all involved, including staff and administration.  A Residents’ Council can do anything the residents want it to do.  Not all Residents’ Councils are the same; residents choose the kind that best suits them, and their home.  In general, Councils have these goals in common:

  • Safeguard the rights of residents, and promote quality of life within the home
  • Help residents communicate with one another and with staff and administration, in a strong, positive and continuing way
  • Establish a sense of community and friendship among residents
  • Gather news and information of interest to all, ensuring that all residents are informed about things that may affect them
  • Recognize, encourage and use the skills and talents of residents in working towards common goals
  • Encourage all residents to have a voice in their daily lives, as residents of the home, and as citizens of the larger community
  • Provide a forum where residents can be heard



Ontario Association of Residents' Councils
c/o York Region Newmarket Health Centre
194 Eagle Street, Suite 3105
Newmarket, ON L3Y 1J6

Tel: 905-731-3710
Toll Free: 1-800-532-0201
Fax: 905-731-1755

OARC is funded by the Ontario Ministry
of Health and Long-Term Care

Ontario Ministry

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Website last updated: May 2, 2019



For Information Contact Us:

Email: info@ontarc.com

Tel: 905-731-3710
Fax: 905-731-1755
Toll Free: 1-800-532-0201

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