OARC Education and Events

Upcoming Events

Live Webinar - October 10, 2018 - 2:30 to 3:30 pm

Residents’ Councils and RNAO’s Best Practice Guideline: Person and Family Centred Care

Guest Speakers: Freda Poirier, Long-Term Care Best Practice Coordinator, and Suman Iqbal, Senior Manager, Long-Term Care Best Practices Program from the Registered Nurses Association of Ontario (RNAO)

The Long-Term Care Best Practices Program (LTC BPP) supports consistent approaches to providing high quality care to residents. In this webinar the presenters will share information about how the Program engages the LTC homes in implementing the best practice guidelines (BPG). You will learn about the program’s mission, structure and strategies used within LTC homes to create a culture of evidence-based practice. We will talk about the role of the LTC Best Practice Coordinators and how they support and coach LTC homes to use the evidence-based resources. The presenters will introduce the Person-and Family-Centred Care BPG, speak to it’s recommendations and demonstrate its alignment with the Ontario Association of Resident’s council (OARC) Through Our Eyes Bringing the Resident Bill of Rights Alive. It will highlight the opportunity for collaboration in the implementation of Person-and Family-Centred Care recommendations in LTC using the Through Our Eyes program.

The Registered Nurses’ Association of Ontario (RNAO) is the professional association representing registered nurses, nurse practitioners and nursing students in Ontario. Since 1925, RNAO has advocated for healthy public policy, promoted excellence in nursing practice, increased nurses’ contribution to shaping the health-care system, and influenced decisions that affect nurses and the public they serve.

Register Here:

Live Webinar - November 14, 2018 - 2:30 to 3:30 pm

Becoming an OARC Board Director: Resident Leaders in Long-Term Care

Guest Speakers: Board Director, OARC and Melissa McVie, Education and Home Support Facilitator

OARC’s Board members are uniquely positioned to address issues affecting residents in long-term care homes. As residents themselves, each Board member holds an active leadership position in their home’s Residents’ Council. This webinar will explore the leadership journey and cohesive approach to supporting residents and their Councils in long-term care homes across Ontario. Participants will experience candid accounts of what motivates Board members to join OARC and will learn about life with the Board and its members. Board members will share their backgrounds, goals and passion to lead and improve life for residents in long-term care. Participants will be inspired and as they learn leadership skills from OARC’s Board of Directors.

Register Here:

Live Webinar - December 12, 2018

Residents’ Councils Contributing to Wellness: Exploring Late Life Depression, Self-care and Encouraging Supports for the Resident and Caregiver

Guest Speaker: Jennifer Blaik, Psychogeriatric Resource Consultant, Community Programs and Partnerships, Community and Health Services, The Regional Municipality of York.

Join Jennifer as she helps us to understand information about late life depression; signs and symptoms, differences between grief and depression, diagnosis, and treatments. We will also look at simple self-care techniques and ways to seek support for the resident or the caregiver.

Finally, we will explore the role of Residents’ Councils as champions of good mental health; how Councils can contribute to and bring awareness of mental health issues and how Residents’ Councils, by their nature, can support good mental health.

Psychogeriatric Resource Consultants (PRCs) provide outreach to Ministry of Health and Long-Term Care funded long-term care homes and community support organizations in the province of Ontario. PRCs support front line staff serving clients with responsive behavior related to dementia, mental health and other psychogeriatric related diagnoses.

Register Here:

Education/Information Sessions  

OARC delivers education designed to support, strengthen and build capacity for Residents’ Councils in long-term care homes.  We provide direct support, tools, procedures, guidance and engage the long-term care sector at a provincial level to support an enabling environment for residents.  Click on the links below to learn more about what OARC offers.

Monthly Webinars

OARC holds live interactive webinars* from 2:30 to 3:30 pm (EST) on the second Wednesday of each month.  Topics are selected based on member needs and Residents’ Council trends.  The webinars are free of charge and require registration.  Click here to view archived webinars.

Leading and Supporting Residents’ Councils in Ontario Long-Term Care Homes

Starting May 16th, 2017 OARC will begin to release virtual education modules offering primary Residents’ Council education for Council leaders and supporters.  The modules are easy to access through GoToTraining and are free of charge.  Click on the links below to access the modules.

Through Our Eyes: Bringing the Residents Bill of Rights Alive

Working together, this unique program guides long-term care home teams of staff and residents to co-develop and co-facilitate education sessions about the Residents’ Bill of Rights (LTCHA 2007). The program provides educators with a step-by-step guide, videos, exercises and resources to develop the education. Click here to order and learn more about this program

Togetherness Training Workshop

This is a unique 2-day workshop that brings together the 3 roles that are key in the success of Residents’ Councils; the Administrator, Residents’ Council President and the Residents’ Council Assistant.  Participants have hands-on learning experiences as they build their team through a variety of exercises, reflections and evaluations.  Teams are introduced to and learn how to use important tools that identify, organize and support resident feedback.  Togetherness Training is offered on-line and in-person.  Togetherness Training Workshop fee is $375 per home team.  To request a virtual group session (8 homes maximum), contact the OARC office.

Request for Residents’ Council Education and Support

Haven’t found the information you’re looking for? Would you like to request further education or support? Please complete and submit this form. An OARC staff member will confirm the receipt of your request within 7 business days to begin a plan that suits your Residents’ Council needs.

*OARC uses GoToMeeting and GoToTraining for virtual education.  For more information and to test your connection click here.
Virtual, internet based education is accessible and convenient but can sometimes be unpredictable.  We will do our best to provide you with a quality experience.  Should a significant interruption occur, that affects the entire group, we will close the lines and reschedule the webinar.  Additionally, most OARC webinars are archived and accessible.



Ontario Association of Residents' Councils
c/o York Region Newmarket Health Centre
194 Eagle Street, Suite 3105
Newmarket, ON L3Y 1J6

Tel: 905-731-3710
Toll Free: 1-800-532-0201
Fax: 905-731-1755

OARC is funded by the Ontario Ministry
of Health and Long-Term Care

Ontario Ministry

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OARC Funding


For Information Contact Us:

Email: info@ontarc.com

Tel: 905-731-3710
Fax: 905-731-1755
Toll Free: 1-800-532-0201

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