Tools to make the Most of Your Residents’ Council Meetings

The tools listed below are designed to enable resident discussion, provide structure, and educate on rights, roles and responsibilities the Residents’ Council has through the Long-Term Care Homes Act,2007.

NEW - Residents’ Council Brochure Template

A fully-customized template (with companion document) has been developed to guide you through the process of creating your own trifold brochure that promotes and best represents the Residents’ Council at your home. This tool is not prescriptive and allows you to introduce resident leaders, feature subcommittees, and share important information about your Council including meeting location, frequency, fundraising goals/accomplishments, your Residents’ Council mission statement, local area map, and much more!  Download the documents here:

OARC Residents’ Council Bylaw Template

Bylaws are designed to provide guidance and direction. Having bylaws in place will help eliminate confusion and encourage consistency when these are challenged due to changes in leadership, interpersonal relationships and differing opinions. OARC has developed a template to assist your Residents’ Council in developing its own bylaws and is designed to capture important aspects of Residents’ Council in one document. The template is not prescriptive and allows your Residents’ Council to customize all the details.
Click here to download the MS Word document.

Agenda and Minute Template

OARC’s Provisional Agenda and Minute Template were designed to assist you in planning and facilitating meaningful Residents’ Council meetings. These templates will:

  • enable robust discussion and communication among residents
  • support ongoing communication between Residents’ Council and management
  • educate residents and staff on rights, roles and responsibilities the Residents’ Council has through the Long-term Care Homes Act, 2007
  • illustrate consistency in meeting structure
  • ensure consistency in minute keeping for ease of review
  • ensure all areas of life in your long-term care home have been captured for discussion

Provisional Agenda (Word Version):

Minute Template (Word Version):

Minute Template (PDF Version with Legislation Notes):

Minute Template Tips and Hints (PDF Version):

Opening Guidelines and Closing Remarks (Word Version):

Supporting Your Home’s Residents’ Council: A Resource Guide for Residents’ Council Leadership and Staff Assistants

A comprehensive best practices guide written to align with the Long-Term Care Homes Act, and to demonstrate best practices through embracing culture change. The guide was written in consultation with residents and staff members in long-term care homes.

To Order a Hard Copy of the Resource Guide

To order hard copies of the guide, for $35.00 each (shipping included), please download and complete the order form and forward with payment (by cheque or money order) to OARC.

Download the Complete Resource Guide Here

Download Sections of the Resource Guide:


Section 1: Preamble

Section 2: Supporting the Establishment of Your Residents’ Council

Section 3: Supporting the Operations of Your Residents’ Council

Section 4: Supporting the Sustainability of Your Residents’ Council

Appendix, Index and Works Cited

Ontario Legislation and Residents’ Councils

OARC has highlighted excerpts from the LTCHA, 2007 and Regulation 79/10 addressing specific clauses that outline the rights, roles and responsibilities of residents as members of Residents’ Councils. OARC has provided brief explanations in blue text to assist you in understanding these critical aspects of the law.

Understanding Our Law and Residents’ Councils: Long-Term Care Homes Act, 2007 (PDF Version):

For more information on the Long Term Care Homes Act, 2007 please visit

For more information about LTCHA Act, 2007 Regulation 79/10, please visit    

Every Resident

EVERY RESIDENT BOOKLET – a booklet on the Bill of Rights for people who live in Ontario long-term care homes produced by CLEO (Community Legal Education Ontario).

To order FREE copies please visit or call CLEO at 416-408-4420

To view FREE online PDF please visit


Français :

Printing and making your very own Residents Bill of Rights pocket sized booklet.

Download Booklet Here

Step 1. Open PDF
Step 2. Print pages 1 to 2
Step 3. Manually flip pages 1 and 2 over and feed or place into printer.
Step 4. Print pages 3 to 4

* You will be double siding PDF pages 1 with page 3, and page 2 with page 4

Step 5. Fold your two printed pages, where "FOLD" is indicated
Step 6. Cut along the dotted lines to make 4 separate sheets
Step 7. Stack sheets on top of each other and staple at fold/center

You've just created your very own Residents Bill of Rights booklet, Enjoy!


Keeping It Together – Supporting Osteoporosis Knowledge in Long-Term Care Homes

OARC and the Ontario Osteoporosis Strategy for Long-Term Care have teamed up to help strengthen and advance residents’ awareness and knowledge of osteoporosis and fracture prevention in long-term care homes. “Keeping it Together” is a Resident Conversation Sheet about osteoporosis. Designed to help residents be informed and involved in minimizing risk.  Thereby helping to promote good bone health among LTC residents, with a view to improving the quality of life for all residents. Click here to download the Conversation Sheet.                

Please note that OARC publications are available in French upon request.



Ontario Association of Residents' Councils
c/o York Region Newmarket Health Centre
194 Eagle Street, Suite 3105
Newmarket, ON L3Y 1J6

Tel: 905-731-3710
Toll Free: 1-800-532-0201
Fax: 905-731-1755

OARC is funded by the Ontario Ministry
of Health and Long-Term Care

Ontario Ministry

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Website last updated: May 2, 2019

"If you work with the Residents Council in your Home, you can get useful and practical information from the many OARC publications."


For Information Contact Us:


Tel: 905-731-3710
Fax: 905-731-1755
Toll Free: 1-800-532-0201

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